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20%
1.63 

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Customer service
Jul 21, 2018 10:14 PM 2972 Views (via Android App)
(Updated Aug 11, 2018 07:20 PM)

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Worst customer service ever. Today I ordered Biryani and found hair in that. Order ID is 15240371887. Asked customer service to resolve the issue by uploading image. But they said they will generate a coupon. I said I don't want to use coupons. I paid Rs.224 through Paytm and asked to refund the money. They are bargaining with me by offering coupon. The worst customer support ever. Customer service executive Arpan and Deepthi Adikari argued to generate coupon. Is this acceptable? I paid for Biryani and they surprised me by providing hair in Biryani ? I am not gonna order anything from Swiggy. Keep my money and enjoy ?


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