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MouthShut Score

53%
2.79 

Phone Banking:

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Internet Banking:

Customer Service:

1800-11-2211

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Verified Member MouthShut Verified Member
Assam India
Worst support.
Jun 18, 2020 04:25 PM 2994 Views (via Android App)

Phone Banking:

ATM Availability:

Internet Banking:

Customer Service:

I have made an account on SBI befor 2 years. The Account opening procedure was very much complicated as compared to other banks. It took almost 15 days to completly activate my account and my debit card came on the 22nd day. I have activated my phone banking services too and was using it properly. But from the last few weeks I can no more login to my account. I have went to my banch for help but got no help.


The phone banking service app that is yono is very laggy. I cant login though. Everytime I enter my user id and password it shows can't login, please try again later.


The atm availability is very good.


I dont use there net banking facility so I cant comment on that.


The customer service of SBI is very bad. I have called them many times but got no help. They will just say its an technical issues and will resolve in 1 to 2 hours. But its been more than 2 weeks I cant login.


Thanks


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