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MouthShut Score

11%
1.41 

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1800-345-1000

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Bengaluru/ Bangalore India
Fake promises with credit card and fake charges
Mar 26, 2013 08:21 PM 2011 Views

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I was approached by standard chartered to take a credit card and they promised me that they provide a ticket free on the purchase of one movie ticket through bookmyshow. They lured me into it and when I got the card and booked my tickets I never got any free ticket.


Moreover my first statement of Rs 3815.38 was not paid as their website is very confusing and it was difficult to make the payment. I spoke to the customer care and they assisted me to reach their payment page and make their payment. I was charged Rs 1249.89 on 25/02/2013 dated statement for making a late payment and interest calculated on on default amount. I requested them to give me a waiver as their website is too complicated to make a payment. They did not accept my request and asked me to make the payment along with the charges. I made the payment 05Online Payment  INR 3, 815.38 CR on 27/02/2013. I made the rest payment on 16/03/2013 05Online Payment   INR 24, 180.16 CR. I requested them to cancel my card as I was not interested in their card.


On 25/03/2013 they send me one more message saying INR  569.46 is due. When I called them to ask how can I be charged for something as I have already made the payment and have requested to cancel my card. They say it is some interest charged on the amount, which I had already paid them by due date.


I have written this story so that people don't fall into their trap and do not take their credit card or any other service.


This is the most fraud bank I have ever dealt with, and I think it should be thrown out of India and should not be allowed to do business in India as they are cheaters and make fake promises to the customers. If anyone needs to know something more on this story, please cal me on 9986 771 868 or email me at jibiteshmallick@gmail.com


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