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18%
1.45 

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Inefficient service center - Abhivrudhi Tech, Blr
Jul 26, 2016 10:35 AM 4703 Views

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Very poor Service center, not sure why Sony has retained them yet.


In my case, the problem was not diagnosed at all.


Based on the problem we told verbally, the technician acted as if he is "superman" and said understood the problem.


Replaced the part, took money, fled away.


There was another interlinked problem which started the very next day. Upon calling the technician he said nothing else can be done.


In short, they do not have the capability to either identify nor diagnose the problem technically.


They just know how to mint money.


Having sensed the inefficiency of this nonsense service center, I took the product to a private service center, they diagnosed the problem rectified and returned the product the very next day.


Complained to Sony but no use.


Looks like Sony and this Srvc center go along very well. Frauds/Cheaters Sony & this service center.


Shame on you Sony! You guys are acting very cheap.


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