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MouthShut Score

80%
3.73 

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Verified Member MouthShut Verified Member
delhi India
Poor sound quality and worst customer care service
Oct 11, 2017 04:46 PM 7807 Views

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Hey guys


I am writing this review from my own experience.


if you are going to buy a new home theatre. I would suggest you please don't buy this.


I bought this home theatre on 20 october 2016.


earlier it was working fine but after 2 months it started making problems.


the center speaker of this home theatre stopped working and when I contacted to sony. they repaired the speaker in 7 days. the electrician of sony who repaired the speaker was rude to me.


after some days, the cd/dvd writer of the home theatre stopped working and it was not reading my cd-disk.


when I contacted to company. they said me to bring the home theatre system to service center.


they examined the home theatre but they were not able to found the problem in home theatre.


they said me to come and pickup home theatre after 2 days.


I waited and went to service center after 2 days. they said me "you have dropped water on this, so we can't repair it because its against our company policy".


they were lying to me. I had not dropped water on it.


the customer care executives were rude to me.


I fell very bad.


I did not expected this from sony.


PLEASE DON'T BUY THIS PRODUCT


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