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MouthShut Score

59%
3.03 

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Worst possible. Stay Away, Stay Safe
Jul 13, 2019 06:58 PM 156 Views

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I had booked Shreedhan Movers and Packers(SPM) to move my household goods from Pune to Mumbai on 15-Jun-2019. I shortlisted them because of their competitive rates and big promises by their sales staff, namely Mr. Pradip K(8459307274). And that was the worst mistake I could make.


The Pune team which came to my house to pack and load the goods was very good. They did a really good job of properly packing my stuff and loading it in to the van. But that is where the good things ended.


They had promised to deliver the goods by 9 am on Sunday, 16-Jun-2019. However, first Mr. Pradip said it will be delivered by 11 am. Then they said, it will be delivered by 4 pm. Eventually it was delivered at 8 PM and the loading and unloading took another hour because they(without informing me) changed the vehicle and the truck which came to my place in Mumbai wasnt big enough to enter the lane where my building is located.


Between 165 & 16 Jun, I must have called them at least 50 times to check on their status. But every time I got one false promise after another. In fact, their staff and drivers lied to me on my face saying they have reached Mumbai when they were actually in Lonavala. Even the owner, Mr. More is of no use.


All they are concerned about is their money. In fact, they almost refused to unload my goods till I paid them. Thus, they have zero trust on their customers.


The only saving grace was that their most junior level staff, that is the packers and loaders/ unloaders do a good job so your stuff reaches properly(I did get a broken glass plate).


So unless you are ready to wait a really long time for your goods, please do not engage SPM as your vendor. Pay a little more but get a vendor who is more reliable. SPM does not keep any of their promises except to collect money from you.


The only good thing I did was to not pay them in advance else I guess I would not have got the goods for a week or even a month.


So stay away from SPM and stay safe. A couple of thousand more is worth the hearthburn that you will get if you engage SPM


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