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MouthShut Score

59%
3.03 

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Bad and unprofessional experience
May 23, 2018 01:04 AM 623 Views (via Mobile)

Customer Service:

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Two issues I faced with them:




  1. I had booking for 1-May for intra-city transfer. After a lot of follow-up that morning, they finally said that they could only come the next day, i.e. 24 hours delay from initial commitment. One of their men told me that it was usual for them to overbook and then delay or cancel the booking as per situation.




  2. We had agreed for a price which included uninstallation, transfer and re-installation of 2 ACs. Just before reinstallation, the owner called me and said that there was calculation mistake in the quotation and it considered charges only for 1 AC. He left it on me and the person who prepared quotation to decide who will pay additional charge. After that day, no one contacted me and I had to pay extra from my pocket for re-installation.






I will not recommend their services.


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