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2%
1.08 

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Un-Professional and Poor Service
May 17, 2018 12:18 PM 1573 Views

Customer Service:

Staff Courtesy:

I was expecting a courier from Nashik to Pune.


I didn't get call so I called the agency to know where is the courier.


They confirmed the courier is in their office and I had to collect it because they don't deliver it to the address.


I was surprised with the response, I asked if you don't deliver why did you accept the courier in first place.


I got lot of evasive answers. I talked with Customer care, Host Branch and destination branch. Everybody was saying to collect from courier office.


I was very upset because we hire courier services as they are expected to deliver it at your address.


I had very bad experience so thought of letting community know before they book services from Shree Maruti Courier.


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