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MouthShut Score

23%
1.80 

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Verified Member MouthShut Verified Member
Bhilwara India
Fraud site waste of money
Apr 05, 2018 11:38 AM 1805 Views (via Android App)

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Hello friends today I am going to review in shopclues.com. I am sharing my personal experiences about shopclues.com is very cheap online store availble an online.


I would like to share my experiences with shopclues. I had a very bad experiences with online shopping website shopclues. I placed an order of rs 1500 through technology mediated encounter. i.e by selecting few products and placing them and paying for the same by card. after few weeks I received the products which was defected so I uploaded a return request to shopclues but they have not taken any actions.


So I called up their customer care number but no one responded the call. I got frustrated and wrote a mall to them. but to my surprise they didn't even replied to my mall.


There is lack of gap in this site. there is lack listening gap for which they can lose a huge number of customer and people may complaint against them in the customer court.


As they don't responds to the customers so the zone or tolerance of the consumer might go adequate and hence file a complaint against them for which they might face loss afterwords. the service marketing of shopclues is very poor indeed.


My experiences with the site was very bad. I would not suggest anyone to buy from such fraud sites.


Thank you


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