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MouthShut Score

37%
2.07 

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

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Poor Service
Mar 06, 2016 10:56 PM 17142 Views

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

I had bought 2 inverter AC. One of them started giving less cooling.


It took 6 days of daily calling to get the service guy at home. He just observed and then gone. Again it took four days of daily followup to get feedback. I had to search for 2-3 people to get some service.


They the company and dealer are pushing the blame on each other. I am suffering.


In todays world 2 weeks to get action is not acceptable. I would advise not to go for Sharp consumer products as they did not seem to be customer centric. Even the call center experience is not so good.


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