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MouthShut Score

29%
1.99 

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

Sharp

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Third grade AC and after sales service.
Aug 31, 2018 09:37 PM 2757 Views

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

I made the mistake of purchasing this product. It has been rarely used so far as it was fitted in my elderly mothers bedroom. Recently post hospitalization it has been put to use again. After running it for a day continuously it broke down. We called the Sharp Service center 1800 number and nothing happened. We sent an SMS and the Kolkata Salt Lake Service center contacted us. They sent a technician in the evening who had no clue what an Air Conditioner is. Initially he said that the Fan was faulty and needs to be replaced. Next day he says the fan is ok but the panel is defective and then the PCB. He gave us a quote of Rs 25, 000 for repairs. He gotta be kidding us as a new unit costs around that much. There was no follow up or anything after we sent the technician back. This is an example of how customer service is in this country. Shameful.


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