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Catch up with the times
Nov 26, 2002 11:17 PM 4072 Views
(Updated Apr 29, 2004 09:43 PM)

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Latest Updates on 29 April 2004.


After writing the previous review, I have had the opportunity to frequent the following iWay HUBs. Mira Road, Kandivali (E) - Thakur Village, Borivali (Opp railway stn, in basement.) and there are some things which are very common to all of these.


Definitely the speed of surfing is very good, as I have mentioned previously, but that is all they have to offer. What they seem to have forgotten is that packaging is also a part of the selling, and once packaged the package will have to be maintained.


To be more precise, what I have consistently viewed in all of these hubs is the following :


All the equipment is VERY OUT OF DATE and DILAPIDATED. Keyboards with high clicking sound, or a key not functioning all seem very common. The machine configurations are still bottom end. (Makes you wonder whether the speed of the machine makes it seem that the internet connectivity is fast !!!! )


Its high time they either repaired or upgraded the same.


The rooms are invariably very stuffy. Thakur Village center beats them all in this matter. None of them are willing to switch on the A/C easily and will mention that the same is not working or under repair.


The entrance of both the Kandivali (E) hubs is really bad. Its usually unclean or gives a very shabby look. For a 21 st century business this is really the pits.


Had it not been for the connectivity these guys would have had it. QUestion is how long will they hang in there on the basis of that alone ????


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Part I


Although the chain of cybercafe's is good , its time they caught up. Whichever cafe you choose to go to , they invariably have those 'restricted' messages popping up which is consistently irritating.


Apart from this any correspondence with the guys and they invariably want your contact numbers. Any suggestions which are sent through e-mail do not suffice. Even after a few exchanges of email where they were clearly informed that if they require any information hey were welcome to contact me on mail ,their consistent request for my contact numbers was a major put-off.


Apart from these,the opinions below are more related to the Kandivali (E) Thakur Complex Iway which I used to frequent.


The attitude which they show is sometimes extremely insulting owing to which I have made it a point to not visit them.


Apart from this the entrance of the place is always filled with dirt , u cannot use the stairs in front of the place I used to visit.


It seems that these people are supposed to be wearing some over-coats provided by Satyam and the attitude they take about wearing the same is that it is STUPIDITY. The attitude displayed by the people managing it was so bad in regards to this that they didnt bother to think that there were people sitting there before talking abt stuff like 'Satyam should have provided over-coats that fit, since they are loose/tight it is not their headache for the same.'


The guy managing the place has an extremely bad habit of suddenly coming over to your machine and peeking inside as to what you are doing, so as such the privacy is really bad.


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