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MouthShut Score

78%
3.50 

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Rs. 11,250 (Launch price)

Samsung

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Verified Member MouthShut Verified Member
Haryana India
Worst customer service and service center ever !!!
Mar 06, 2017 04:15 PM 2351 Views (via Android App)

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Hi all, I have brought a Samsung Galaxy tab 3 T211 on Oct. 2013. Performance of tab is very poor. Frenquently hanged or swichted off. Currently tab is in warranty period . 2 week before suddenly tab got shutdown. I submitted the tab to service center. They replied that they will repaired the tab within 1 or 2 hr and will inform me. After 2 day they called me and informed me that it has liquid damaged and I have to pay 5000k for that with very rude behavior . I called customer service but they have the same tone that you have to pay 5k . I am trying to convinced them that it is not my fault and they are not opening the tab in front of me . I am not gonna buy product of samsung average product quality with worst customer services.


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