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MouthShut Score

18%
1.60 

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Simply pathetic
May 27, 2019 08:35 PM 2984 Views (via Mobile)

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Words can't express the delay in their services. Approval for an elective surgery was okay but the final payment was delayed for hours n hours and then we had to wait a whole night too!!! The details of the operation were faxed to Star health around midday and till 9pm no reply what so ever. Called up so many people in the insurance, but everything went down in vain. So many important work were cancelled due to that overnight stay in the hospital.


It makes us think whether they are really efficient enough!! No wonder the rumours were probably right that they are sinking. It's so sad that they are NOT worth even one star on the rating.


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