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MouthShut Score

44%
2.43 

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Verified Member MouthShut Verified Member
Kanpur Nagar India
Extremely worst credit card
Apr 20, 2018 12:10 AM 22479 Views (via Android App)

Customer Service:

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Hello friends


I have credit card of sbi.


I haven't applied for it but someone reffered about me and provided my contact


So they called me


And said that they are offering a credit card to me with 1 lac limit


And asked for my pan card details etc


I gave all details to them.


And after few days I received a new credit card


From sbi cards


I didnt use card for 2 months


after two months I purchased something


And made payment


For making that payment they charged me about this penalty that penalty this gst that gst etc etc


Although I paid all that


After Few days I again purchased something


and paid the amount leaving rs.392 only


And I forget to pay the due amount rs.392


on due date sgo they charged me with the penalty of rs.135 amounting total due of rs.527


I called their customer care


and asked for that


but they didnt reply me satisfactorily.


Not satisfied with their reply I didnt paid the amount.


After few days I purchased something


and I got email of total amount due


I got shocked


Because the amount which was due was greater than the purchase which I made.


so I urgently called customer care and asked for that


they reply me that u haven't made the payment of rs.527 due to you


Was penalised with rs.400 and gst extra on it.


total amount which was due on me for not making payment got the total of rs.1256.


But the actual amount which I didn't paid was rs.392.


Very disappointed with their services which they provide.


Number of charges they are charging on the customers who are ready to pay the due amount but they are making customer not to pay that actual amount.


Very disappointed


I personally say everyone not to apply for sbi credit card as they are charging penalty without any genuine reason.


Thanks everyone.


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