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Customer Service:

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Excellent service in lowest tariffs
Jul 27, 2016 04:57 PM 12870 Views


Customer Service:

Charges and Billing:

I went for a Europe tour of 8 countries a month back with my family. I did not have any knowledge of how international sim cards work. The Roam1 call centre handled my queries with great patience and suggested me the best possible plan. It was far more cheaper than Matrix, Uniconnect and other telecom providers in India(Airtel, Vodafone). The single SIM worked flawlessly in 12+ countries in Europe with unlimited incoming, outgoing and 4G data. The plan was also a prepaid which mean no hassles and transparent pricing.

Here are the Pros and Cons


  • Lowest tariffs in India(without any hidden charges or taxes)

  • Best customer support 24X7

  • Unlimited incoming, outgoing

  • 4G internet

  • Pre-paid plan. Which means no hassles

  • Most of the documentation is done online

  • Superfast card activation and delivery within 24 hours

  • You can recharge your plan online while on international travel


  • Brand is not as known as other players

  • SIM card will take upto 2 days to deliver in Tier3 cities

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