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MouthShut Score

23%
1.97 

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HIDE n SEEK with ROAM 1
Feb 05, 2019 04:51 PM 759 Views

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Customer Service:

Charges and Billing:

I bought a sim from ROAM-1, these guys are excellent in chasing for sales, no one though tells you whats the best option, they send you an email and expect you to get the right understanding, but there is a catch, you dont get a detailed billed till you are back and check was it charged correctly?


My trip to europe was delayed by 5 days, they activated it early and in the middle of trip the services are down, I dont know where to reach and how to recharge. Cool.


Now I was suggested buy a pre-paid one from our local area, I got a number of UK for travel to Belgium and I ended up in ISD calls overcharged, no one told me that on the first go.


Prefer not to ever buy from them again.


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