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MouthShut Score

78%
3.64 

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Rs. 7,95,000 (Ex-Showroom)

Renault

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Gang of Duster or Gang of Cheats?
Jun 18, 2015 01:01 PM 74476 Views

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

I purchased a Renault Duster car after coming across many reviews in newspaper and auto magazines but after being a customer for more than a year now I am writing this review.


The Renault Duster is a good car I have few issues about Duster car as a product but My frustration is about the strange behaviour of Gang of Duster which is a forum by Renault that rewards its loyal customer by issuing some benefits to its customer.


My point is that after purchasing the car for over a year and half I am yet to derive full benefit of Gang of Duster the reason is that they were supposed to dispatch some kit or so as they(customer care) told me but the same has not been delivered to me, for which I am being deprived of some benefit/privileges for this product.


I write this with great disappointment as after speaking to customer care also there is hardly any help coming forward to solve the problem. They say that they have dispatched the same where as I am yet to receive it so far(even after 1 and half year of purchase of the car)


I find Suzuki(Maruti) car is rather great as it never disappoints its customer because of which probably even today the company has strong presence in India( I too own a Suzuki car).


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