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MouthShut Score

78%
3.64 

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Rs. 7,95,000 (Ex-Showroom)

Renault

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Worst response and after sales service
Dec 09, 2016 06:03 PM 30326 Views
(Updated Dec 09, 2016 06:13 PM)

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

I PURCHASED CARE IN AUGUST 2015, WITHIN A WEEK NEED TO APPROACH COMPANY ABOUT A.C. COOLING AND PICK UP ISSUE.AFTER TOO MUCH FOLLOW UP THE IMPROVE A.C. BUT UPTO LIMITED EXTEND AND SAID ITS SPACE CAR SO A.C. CANT GIVE MORE BETTER COOLING, ON PICK UP RESPONSE.ITS TAKE TIME TO COME INTO MOTION WHICH COMES ONLY AFTER 4TH GEAR AND UPTO 4TH GEAR ITS GIVE FEEL OF BOUNCE. LATER ON IN FIRST SERVICE AND SECOND SERVICE AGAIN REACHED TO SERVICE CENTER DIVINE.WITH PROBLEM OF BLACK SMOKE .THEY REPLIED ITS BEAUTY OF DIESEL CAR AND THERE IS NOTHING PROBLEM AS PROBLEM ONLY CAME WHEN ITS WHITE SMOKE. SHOCKED AFTER 15 MOTH AND 23KM SUDDENLY A DAY THE CLUTH PLATE WORN, BEARING DAMAGE AND FLYING WHEEL AND DAMAGE.AND ONCE APPOACHED TO CUSTOMER CARE AND SERVICE CENTER THEY DIDNT READY TO RECTIFY THE PROBLEM AND THEY GAVE ESTIMATE OF 40K AFTER WASTE OF 6 DAYS. TRUST ME EVERY TIME HAVE TO SPEND WHOLE DAY AT THEIR SERVICE CENTER FOR SERVICE AND THEY TOOK TWO DAYS TO DELIVERED THE CAR EVEN ON FIRST AND SECOND SERVICE! SO TOTAL EXPERIENCE WAS SO WORST, SERVICE CENTER PEOPLE ARE SO IRRESPONSIBLE, DONT HAVE TECHNICAL KNOWLEDGE, LAYER, UNETHICAL, UNPROFESSIONAL.AS PER MY PERSON EXPERIENCE.


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