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MouthShut Score

48%
2.52 

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mumbai india
Very bad retail format
Sep 22, 2008 04:36 PM 5541 Views

Parking:

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Once a customer buys a product its is a final sale according to reliance fresh there is a dictator regulation in the store you cannot even change your mind after you buy a product I think this is ridiculous.


If an item bought is billed and the customer decides to change the product for a different brand the store refuses to take the product even after 1 minute of the sale. They are lazy salesmen and franchisees who do not wish to work hard.


The staff is rude and not helpful and does not have adequate product knowledge salesmen run after you with fried products and force you to eat them dairy products are average and reliance stores dont have 60 % of the items available in the market most of the time


And billing is the most important aspect of these stores half of the cashiers are never there and the ones who are there take more than 1 hour for a q of 5 peole to check them out. If you are free on a sunday and wish to relax at a reliance store please do so goodluck shopping at reliance fresh


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