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MouthShut Score

56%
2.63 

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No service even when under warranty
Jun 03, 2012 09:20 AM 6365 Views

Cooling and Sound:

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I had purchased a couple of Bajaj ceiling fans on 5/7/11. in the last week of April one fan started giving noise so I made a complain on the 3rd May ref. no. 97646, but for 2 weeks no one came or a courtesy call. even after a no of reminders to 1800 no which always gave promise no one came.


So, I complained to the shop (shantadurga)in Mapusa, Goa from where I purchased it and he made a fresh complain ref no. 12000150830, n in 2 days the technician came and said the bearings had to be replace and promised to be back in 2 days with the fan. It has been 2.5 weeks and no news with only promises to come soon, the hot month is over and still I don't have the fan.


I wonder what kind of service is being provided !!


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