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MouthShut Score

53%
2.90 

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Very bad after sale service
Apr 03, 2019 03:54 PM 1367 Views

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I had bought a pair of Shoes from RED TAPE store in Viviana mall, Thane. The stitching on one of the shoe got ripped off after few months of use. I took the shoes to the same store, to get it repaired.


The sales person at store was not in mood to see the shoe or was concerned, as it was more than 3 months old(out of warranty). I told him, I am ready to bear the repair cost, but he wanted to avoid this work, by saying Store manager is on leave. I should come only when Manager is there and handover the shoe to him.


Highly disappointed by the attitude of famous brand store. I have been using red tape shoes for long time. In future NO, NO.


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