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MouthShut Score

29%
1.92 

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Coordination with bus operator very poor
Aug 13, 2017 04:07 PM 2043 Views (via Mobile)

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My experience is very bad because my travel is cancel on friday and rail yatri customer care team don't intimate to me that the travel is cancelled and I know this thing when I call to operator durga travel and it is very frustrating things. When I call to rail yatri customer care then he says that doesn't know that the travel is cancelled. But I request that person to call operator and confirm that it is cancelled. Person confirm and says to me that your travel is cancelled and amount will be refund within 24 hrs. I didn't get any message that ticket is cancelled and amount is refundable.


Below are the ticket details.


I don't get any refund amount.


Order Id-143936


Pune ? Bhusaval Railway Station


11-08-2017


Ticket No. 82ZQX4PD


PNR No. 82ZQX4PD


Passenger Name


Swapnil Patil


Seat No.


5L


Mobile No.


+91 9028318642


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