MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

MouthShut Score

13%
1.45 

Phone Banking:

ATM Availability:

Internet Banking:

Customer Service:

1800-123-8040

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Very Unprofessional Security Guards outside ATM
Jan 14, 2020 10:05 PM 499 Views

Phone Banking:

ATM Availability:

Internet Banking:

Customer Service:

I faced a situation today, where in security guards named ramesh at the ATM located in Rock Enclave, Hindustan Naka told me to pickup the paper lying on the ground which was not thrown by me into dustbin.


Just imagine the security guard was in call as usual, and no clue it was not thrown by me, but he arrogant how he spoke rather than apologizing he says you can go forward and complaint to anyone.


So I am just seeing this non professional security guards who sleep on duty, doesnt keep an eye on the customer who is creating the clutter, and rather blaming good citizens and on top of this incident, he is on the call over the duty timing.


This is ridiculous behaviour and then there is a duty change, rather than apologizing they are full in support and ignoring thier duties. due to all such security guards at ATM who are very irresponsible and sleep during thier duty hours, banks are failing to give the quality service to valuable customers.


Hope the bank sees such complaints and act, even after having cameras they are not watching the security guards and customers who visits thier ATM, not sure if some really monitors, it on daily basis, or its being monitored only when a crime happens. very very bad security guards appointed at RBL hindustan naka charkop ATM.


Its time and the bank realises to replace such security guards.


A True Valuable Customer who never complaints but writing a feedback for the first time to report such issue. trust some action will be taken based on such a comment by the bank.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

RBL - Ratnakar Bank
1
2
3
4
5
X