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MouthShut Score

36%
2.26 

Finance Plans:

Service and Support:

Staff Courtesy:

Timeliness:

#16, Belandur, Sarjapur, Marthahalli, Outer Ring Road, Bangalore 560037, KA

Maruti Suzuki

+91-9590009944

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Unprofessional
Apr 02, 2019 09:24 PM 1384 Views

Finance Plans:

Service and Support:

Staff Courtesy:

Timeliness:

Am not sure why they are unprofessional, is it due to lack of training or they are really unprofessional.


Had an unpleasant experience earlier, but yet again tried their service this time.


While they called me for some discount on some activities, their person was thoroughly confused in communication and the end result was I am still not sure if that activity has been carried out or not.


Secondly they assured some discount, again not sure if it was given.


Thirdly, the car was quite dirty when delivered, and it is promised that only next time when I take the car for servicing will they give a free wash, which means that want me to go back to them inspite of doing a shoddy job.


Quite inconsistent in what their ground staff deliver, what their telecaller calls and talk and what their customer care staff communicate.


Aweful experience overall


and avoidable.


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Pratham Motors - Bangalore
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