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MouthShut Score

63%
3.07 

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Phonepe gold "stuck" bitter experience
Sep 22, 2019 11:52 AM 7102 Views (via Mobile)
(Updated Sep 22, 2019 10:06 PM)

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I bought gold on phonepe on 21st september to invest and sell.Nowhere had phonepe mentioned that gst charges will be cut when u buy it.Nevertheless after buying it i noticed tthere was a huge difference between buying (4 per 1 gm) and selling(3.7 per 1 gm) .now they are not allowing me to sell this gold until the selling price becomes rs 5 and the selling price is only rs.3.7 so my money is stuck.


When raised a query to phonepe there is no response on this only bot answers not related to this issue and they mentioned u cant cancel the transaction once its done.


Such a bad service by phonepe.if they know that the transaction will have loss then why are they even operating the gold service.


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