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MouthShut Score

41%
2.14 

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Worst experience on Char Dham Yatra
May 28, 2016 10:33 PM 33662 Views

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One of the worst experiences for my wife and Mother-in-Law on their Char-Dham Yatra.


While booking the tickets, the sales man spoke the world and bragged of their excellence and awards, claimed to be the best operator for the yatra. However, the 12 days turned out to be a nightmare. The vehicle seating was very uncomfortable, not enough legroom and small seats. Hotels were very cheap, untidy, unhygienic and no water in one place.


Food was being cooked at unhygienic places and same stale food served(3 cooks for up to 4 buses). Only one water bottle per day, no snacks / beverages, just 1 coffee/tea(colored warm water called Chai.) included for the day - but being skipped for most days. Added to this, when confronted with the operator, he claims "You people have come for a yatra and not  star holiday, so get on with what we give you or you can drop out." The cooks complained Panicker had paid them just 5000 for the trip and havent paid the balance yet to buy and cook., infact added more passengers/1 more bus.(Eg., 10, 000 is the rate for Char dham - 2 buses. They are trying to manage in 5000 for 4 busses). Finally, after returning to Delhi, we were given a feedback form. On giving negetive feedback, the operator looses his cool and claims he would not submit the feedback form, tear it and throw it away. However, the driver and helper were good and helpful. Cooks were caring did their best to manage, but expressed their helplessness.


Such is the experience and wonder what accolade they have received and from whom. Let the pictures do the talking now. Please see the attached images.


Trust me - avoid Panickers for a trip to this region .


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