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MouthShut Score

13%
1.55 

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Thiruvananthapuram, Kerala India
Very old implementation of service
Nov 08, 2017 01:59 AM 3346 Views (via Mobile)

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I am a pacenet user! I have a 70 Mbps plan . which works fine most of the times . However u actually don’t get the full benefit of 70 Mbps . since its a PPPoE connection . So more users. less speed . customer service is worst! They always need a windows PC to diagnose the issue without which they are useless! This is near 2018 now and they need to have an Ethernet connected to PC or laptop . very few laptops comes with Ethernet ports now . without which there is no point . if u don’t have a windows PC closer to ur router . they can’t diagnose the issue . stupid old mentality people! The inclusion of fiber optics is very less! I have no idea what the whole organisation is thinking!


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