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27%
1.88 

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OYO AYYAYYO
Aug 26, 2019 08:15 PM 4233 Views

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Through OYO app, to visit Tirupathi we have booked on 09/08/2019 two double bed rooms @ Rs.450 per day 2 rooms5 days from 10/08/2019 to 15/08/2019.We reported at Balaji Residency, Thanepally cross, Tirupathi around 6 p.m. Next day we went out in the morning and returned during afternoon. We were informed by Balaji staff that our accommodation was cancelled for the remaining 4 days and the amount paid by us was being processed for return. Here I would like to say that we have not cancelled or modified our accommodation from our registered mobile no. We did not send any mail or message in this regard. We left for Tirupathi only after confirmation from the OYO app and from the Balaji Residency. When we asked for proof of modification we were informed that it is confidential. When we have not cancelled or modified our accommodation how come this has happened?


We have contacted OYO app a no. of times. The total duration of all calls runs into more than 100 minutes. Every time when we call we have to tell the history from the time of occupying and the OYO people who have to help us had never done so. They constantly told that cancellation of modification has been done, but the source has not been revealed. From the above we can surmise that there is an understanding/collusion between them. we are able to upload only 2 photos of call duration.


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