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6%
1.47 

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Pathetic Customer Service
Mar 19, 2010 01:35 PM 3257 Views

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Don't take any stuff from Oak & Oak Marathalli Bangalore as there post delivery services would be a nightmare. Last week we bought furniture worth Rs 38000 which got delivered after two days & at the same time we realized that the furniture is not fitting into our living room because of its size.


We requested them (Store Manager - Sunil) to change it with some sleek sofa set of same price range they gave us 100% assurance and asked us to pay first so that they can raise a fresh invoice and replace it. Its almost 4 days I have been trying to reach them they are just not responding and the amount has also been deducted from our account.


False promises are made with NO ACTION taken yet.


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