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MouthShut Score

30%
2.08 

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7, Hari Nagar, New Delhi 110064, DL

+91-124-4160303

3 Star

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Pathetic OYO & Fraud
Jun 10, 2019 04:13 PM 286 Views (via Mobile)

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We and my friends checked in to BOOKING ID IVHJ6842 OYO 12519 HOTEL SUN PALACE KAROL BAGH .It was our worst experience staying and choosing OYO THIS TIME. The owner of that hotel is too rude and while checkin he is forcing to pay money also and he has taken double amount then booking we booked room in 1278 rs and he has taken 2278 rs which is irrelevant and after that when we entered the room ac are not working properly doors lock are broken and no water and glass tooo.When we insist them to atleast buy glass for us we will pay he said it is not our job.After that in early morning he shut downs ac tooo in too hot what unprofessionalism this is and room condition were pathetic.how people have given them stars i cant believ all rating is fake you should unlist this hotel from oyo as well.I will suggest you never book any oyo rooms or hotel in karol bagah they are too disgust2


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