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MouthShut Score

24%
1.87 

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Srinivagulu, Inner Ring Road, Koramangala, Bangalore 560047, KA

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Brahmapur, Orissa, India India
Oyo rooms booking Special voucher
Jun 07, 2017 04:26 PM 4060 Views (via Mobile)

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I had received a voucher worth Rs 2500 from oyo rooms. I utilized the same to make a booking for 1 day stay at wayanad. After booking we realized the dates were different from that wat we desired to book for. We called the customer service to change the itinerary details but they denied saying once u have used the voucher u can only cancel the booking bt the dates cannot be changed. If this was the case y do they gv such vague vouchers wer a customer cannot avail the service properly. So my advice to consumers would be plz don't rely on such vouchers. If anything goes wrong oyo rooms team does not take the responsibility to provide alternate solution to the issues faced by customers


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