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MouthShut Score

24%
1.87 

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Srinivagulu, Inner Ring Road, Koramangala, Bangalore 560047, KA

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OYO Donatella Kormangla: Terrible Experience Ever
Feb 07, 2019 04:20 PM 357 Views

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Check in:5th feb 2019


Had the most terrible experience at this property ever in my whole life. To start with, I reached the hotel in the afternoon and there was absolutely no one to guide me to the room. The lady at the reception just handed over the keys to room 204 and then I had to find the room by myself with my luggage.The fun begins now, to my surprise when I opened room 204 it was already occupied by someone. So I ultimately barged into someone elses privacy, thanks to the receptionist. Thank god that guest did not knock me down to the floor. When I confronted the receptionist, she started blaming other employees saying that they didnt update the room vacancy list. Finally she got me another room


Time: same day midnight


After my interview preparations, I went to bed around 11. but within sometime my skin was very itchy and I woke up to find bed bugs on the bed!


What more do u need to spoil your whole nights sleep? I tried calling the people at the hotel but no one was to find. I never slept that night and spent my whole night sitting on a table. The next day morning I vacated the property and I complained to the same lady at the reception and also a young chap who said he was the manager also interfered and started apologising. During this period another guy who I think was the security guard or the bell boy started speaking so rudely to me at the same time calling me a liar and he kept on saying there were no bed bugs anywhere. When I said I have pics of the same and proof he just kept on arguing and raising his voice. Now the lady called the general manager over the phone and he started apologising to me for everything. Anyway it was such a chaos and I left the place for ever, never to return. But I am thankful to the lady and the young chap who helped me with my lugagge and get a cab to get out of there.


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