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MouthShut Score

50%
3 

Finance Plans:

Service and Support:

Staff Courtesy:

Timeliness:

1595 A, 3, 1, Vallakadavu, Enchakkal Thiruvananthapuram 695008, KL

Toyota

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Wait.... dont go by words
Jun 11, 2015 11:01 PM 3555 Views

Finance Plans:

Service and Support:

Staff Courtesy:

Timeliness:

A client of mine bought his car from Nippon tvm and is completely disappointed with the dealer. In a nutshell his experience with Nippon was


Instance#1


Booking


Experience:Boasted on offers but customer Deceived post receipt of booking amount


Recommendation:Get everything documented before making any payment or commitment


Instance#2


Delivery


Experience: Delivery date kept deferring and moreover opted color was not available


Recommendation:Get the delivery date documented and ensure the availability of the preferred Color in person. Please don’t go by words


Instance#3


Car Registration


Experience:Total registration fee as per RTO is approx Rs. 200(RTO website) while dealer charged me a whooping amount 5000  as total registration fee


Recommendation:Nothing much can be done. Monopoly of the dealer taking a toll on customers hard earned money. Shell the said amount or compromise on the brand


Instance#4


Toyota financial Services


Experience:Lot of hidden charges. Early repayment results in heavy loss


Recommendation:Read the loan agreement thoroughly and consult a lawyer prior to signing.


Instance#5


=Motor Insurance=


Experience: Whopping charges as motor insurance premium if taken from Nippon Toyota


Recommendation: Compare motor policies available in the market, you will find a major variation in the premium amounts( difference of 40% in the premium amount if taken from any leading insurance companies.a bumper to bumper insurance)


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