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16%
1.58 

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Poor Customer Service And Installation Experience
Sep 22, 2018 10:22 AM 1456 Views

Netplus has the worst customer service and installation experience I have seen so far concerning any major brand. The customer service guy told me that installation will take around 48 hours. However, it has been 12 days now and still no word on installlation. I called the local netplus distributor and they said that it will take time and I have to wait. I called customer care and they simply ask me to wait more.


I am tired of waiting just for installation and I think I would be cancelling my connection.


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