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MouthShut Score

7%
1.17 

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Net4India review - very bad customer service
Oct 10, 2007 08:08 PM 1798 Views

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Connection Reliability:

Service & Support:

My domain is going to expire end of this


month.


I have been emailing them since more than a month now and have got no response


from them.


It's only a few weeks ago that I got a reply from their support team for a


query I had.


The emails sent to the sales team just bounce


back.


I had to open a ticket with them which they


took about two weeks to reply to.


Is there anyway I can complain or take this up with ICANN or a consumer forum?


Any idea if I can transfer my domain at such short notice to some other


provider?


If not I will have to extend the term with


them for another one year which I don’t want to do. Not only is the service


expensive but also not worth the hassle in dealing with them,


Suggestions for any other service provider


is very much welcome.


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