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MouthShut Score

53%
3.86 

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Nestaway Pathetic Experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 23, 2019 12:03 PM 3309 Views
(Updated Dec 10, 2019 02:54 PM)

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Nestaway Cares

Nestaway is working closely with MouthShut.com to achieve customer satisfaction

I booked a flat via nestaway and they promised me of resolving all the issues before the move-in date and told me to do the complete payment.


2 days prior to my move-in I tried to do a followup but nobody(Property Manager & his supervisor) picked up my call, I tried multiple times. Finally, I connected to the customer support and they promised me multiple times that the property manager will call me and will handle the keys as I reach there, but the sad part is none of them called me.


After doing multiple follow-ups with the customer support they somehow arranged the key for the flat.


It was from morning to evening following up with them, my move-in time was morning 11AM. I was really frustrated because I was waiting with the movers & packers people.


when I finally received the keys, nothing was done not even the cleaning of the flat.


Plumbing issues were fully left. I called up Customer Care and they raised the ticket but no action is still taken.


To summarise Nestaway is not worth considering. I also see a lot of complaints against nestaway.


Please share and make other people aware of not considering nestaway.


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Brand Response

Hi Shreyas, we want to have this matter looked into. Could you please share your ticket details with us so that we can connect?

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By: Nestaway_care | Oct 23, 2019  12:45 PM Comments 3

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