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MouthShut Score

35%
2.29 

Infrastructure:

Medical Care:

Staff Attitude:

258-A, Bommasandra Industrial Area, Hosur Road, Anekal, Bengaluru 560099, KA

+91-9686600393

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Horrible infrastructure
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jan 29, 2019 08:50 PM 4358 Views

Infrastructure:

Medical Care:

Staff Attitude:

Narayana Health Cares

Narayana Health is working closely with MouthShut.com to achieve customer satisfaction

Without requesting for a particular doctor, the front desk staff registers patients to a particular doctor, and even if other doctors are free, the patient is not allowed to consult.


With hundreds of patients crowding the hospital, the number of staff at the front desk is perhaps only four. Patients have to wait for more than 4/5 hours and sometimes a whole day, finally to end up seeing a useless, unconvincing doctor only because the patient cannot cancel the registration.


The system has to be changed. They are going to kill the patients at this rate with their senseless system.


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Brand Response

Dear Nagalakshmi,
We are extremely sorry for the inconvenience you faced. Request you to share your MRN number and registered contact number on feedback@narayanahealth.org so our team can assist you to resolve this issue at the earliest.
Regards,
Narayana Health

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By: narayana_health | Sep 23, 2019  03:51 PM Comments 0

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