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MouthShut Score

20%
1.66 

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+91-44-30003000

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Worst Fradulent practice by NTL Calltaxi
May 21, 2015 02:32 PM 7953 Views

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I have paid Rs.1000/- in NTL Wallet 2 weeks earlier. When I booked through the app, the driver collected cash from me stating that he is unable to transfer money to his account through NTL wallet. Next time I made sure to check with Call center to deduct money from wallet and they said they could not see any amount in my wallet. I  had to call them 50 times to sort out this discrepancy and at last I was told that there in no cab in the surrounding area. 2 hours passed due to this and I have received SMS twice with an updated cab driver. When called the drivers, I was told that they are redirected to other routes.


So beware your money could be swindled easily by this concept of wallet. You would not get any response and escalation matrix provided in NTL website.


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