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MouthShut Score

20%
1.66 

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Worst Service provider for Corporate pickup's
Jan 28, 2015 10:53 PM 10638 Views

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We were using NTL services for almost a year and recently couple of months back we retired their services as they no longer giving any ears to our concerns.


The pathetic situations goes on and on every day and each and every employee of us would have to undergo their tough time with both drivers and customer care executives.


we have given them enough chances to coupe up with our standard SLA's but inspite of all the chances, it has gone way out of their control.


The Drivers dont want to take credit bills because they are not getting paid by NTL on the same month,


The drivers will not come on time for your pickup, they will always reach your destination 30 mins late.


you will receive multiple changes in the taxi booking within a span of 5 mins.


the customer service executive will keep on asking you to repeat your phone number and at the end they will not have your number correct, end of the game, you will lose your temperment and shout to the core on them, they will cooly walk away from the phone and you will not get your cab that day.


your manager will fire you with harshness as if you are not capable of getting a cab ontime.


If at all your are availing corporate services think twice before you make a move in chennai.


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