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MouthShut Score

20%
1.66 

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+91-44-30003000

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No sense of responsibility
Mar 30, 2015 10:43 AM 10512 Views

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Yesterday(29.3.2015), I had booked for an Indica for a 5-hour package from 4:00 P.M. to 9:00 P.M. My booking was confirmed.the booking no. was A15032900101527.


Then at 3:30 P.M., I got an SMS with the driver details. When I didn't receive any call from the driver, I called up.the driver told me that he was somewhere in Poonamallee and that he will not be able to come. I called NTL and told them this.they sent me another number. This went on for 4 times. The driver nos. given to me were 9042348872, 9840335175, 9940328228 and 8144921452. But none of them found it convenient to come. In frustration, I cancelled my booking. And the funny part is that your executive asked me the reason for cancellation.


And this is not happening for the first time with me. Your drivers have refused duty after assignment earlier also.once even for an outstation bus terminus(Koyambedu) drop, when I had to board a bus to Bangalore.


The bottomline is that your service and driver qualities have both gone down.


Regards,


Vijay Shekhar


M:+91 97890 5xxxx


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