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MouthShut Score

8%
1.37 

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Absolute rubbish service
Oct 08, 2015 10:30 AM 26518 Views
(Updated Oct 08, 2015 10:31 AM)

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Musafir.com is a total sham.




  1. I booked my US round trip tickets on it.




  2. I did NOT get a confirmation email nor the online itinerary though money was deducted from my account




  3. I called their customer care and was told that it was pending due to name confirmation - WHICH I then proceeded to give.




  4. 10 minutes later, get a call back asking for scanned copy of the passport(NOT a requirement by the US government) to confirm the name!






I dont get it! It is MY name, MY money and MY request to book a ticket in that name! why is there so much bureaucracy!


will book on other travel engines but NOT musafir.


FYI, I tried to post this on facebook musafir page and it did not allow - apparently ONLY posts which are favorable to musafir are posted there!:D amazing!


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