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MouthShut Score

75%
3.83 

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Ideal destination for worst after-sales service
Jul 05, 2017 02:46 PM 833 Views

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We bought 2 orthopedic mattress and 1 memory foam mattress from MIT Foam. At the time of placing the order, the owner promised us that the mattresses have 5 year total warranty. Since I did not trust him on this, so I ensured the same was in black and white on the invoice. But, now after 3 years, one of our the orthopedic mattress is broken.


After repeated follow up with MIT-FOAM, they finally send their employee, who after thorough investigation confirmed the manufacturing defect to us as well as to the owner over the phone. Thereafter we have been following up for a solution to this problem and the owner has completely washed off his hands and is giving whimsical reason for this situation. So, a genuine request to all the potential customer of MIT-FOAM.


Please DO NOT waste your hard-earned money by handing it over to these frauds. They really need to be taught a good LESSON!


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Mit Foam House - Tardeo - Mumbai
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