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MouthShut Score

37%
2.38 

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Farmington Hills United States of America
They just want your money
Sep 21, 2011 06:27 AM 4921 Views

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First, you have seven days to return the phone if not happy. On the seventh day I discovered I could not receive text messages from Verizon. On the eighth day I went to the store and they refuse to refund my money. NO ONE TOLD ME WHEN I SIGNED UP I COULD NOT RECEIVE TEXTS FROM VERIZON - THE ONLY REASON I SWITCHED TO THEIR COMPANY, BECAUSE I NEED TEXTING FOR WORK. The manager refused to deal with me, and gave me the number for customer service, who told me to go back to the store I purchased the phone at. Since I was still in the parking lot of the store I went back in, and again was told she could not do any. BUYER BEWARE! Kathy D.


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