MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score

61%
3.43 

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

63, Royal Meenakshi Mall, Opposite To Meenakshi Temple, Hulimavu, Bannerghatta Road, Bengaluru 560076, KA

+91-8928210117

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Mcdonald's takes 2.5 hours to deliver cold Burger
Nov 23, 2015 03:53 PM 1731 Views

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

I had ordered a meal from Mcdonald's today which took 2.5 hours to reach me, that too with a cold burger and fries. Order was supposed to be delivered from McDonald's Bannerghatta road, Bangalore which is just 10 minutes from my house. On placing the order on phone, I had been told delivery would be made within 30 mins, but as it turned out, they took 5 times as much time as they had committed. Over and above this, I was not informed about the delay or the status at all. I had to call their customer care 5 times, I was told their is a technical issue with the machine at the store and was given wrong commitments every time. Three times I was told the store manager would call me back and give me the status, but he didn't have the courtesy to call once and inform about the delay. I've seen Mcdonald's service deteriorating over the years but they have started to cross limits now. There are many other options available in the market and I'm sure they will suffer because of their callous attitude.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

McDonald's - Bannerghatta Road - Bangalore
1
2
3
4
5
X