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MouthShut Score

60%
2.47 

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

Rs. 27,999 (Launch price)

MarQ by Flipkart

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BAD CUSTOMER SERVICE (1TON 3 STAR)
Mar 10, 2019 11:29 PM 5041 Views

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

I bought an marq by flipkart ac from flipkart on 26th of december 2018 and the product delivered on 29th of december 2018. On the day from installing am facing multiple issues, outdoor unit very noisy my neighbours complained about it, company provided me a replacement for compressor, the other issues are indoor unit humming noise which is very loud in night times and at most time I can’t turn on the ac because it is not responding to the remote control. Now the cooling is not well and it takes 3-4 hours for the room to take 24degree cold and the compressor is not turning off after replacing compressor and the humming sound comes after only when the compressor turns on. I bought a second one of the marq ac same model for my home it didn’t have any problem. I requested for a replacement for my product they came with a fan motor and replaced it and nothing changes flipkart called me and they have nothing to do with it and tell me to contact brand “marq by flipkart”. I called them many times each time they send a technician and nothing resolves


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