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MouthShut Score

31%
1.92 

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Very bad experience from Malabar Gold and Diamond
Jun 29, 2017 09:10 PM 14232 Views
(Updated Jun 29, 2017 09:10 PM)

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I would like to share a very bad experience from Malabar Gold and Diamonds, Trivandrum showroom.


My Relatives did advance booking for gold purchase, and at that time it was promised that total value addition will be as follows.


7 to 14%:- 4.5%+ 1.15% VAT(Total 5.65)


15 to 16%:- 6%+ 1.15% VAT(Total 7.15)


ABOVE:- 4.5% DISCOUNT ON THE TAG+ 1.15% VAT


They did purchase on 21.06.2017.


While verifying bill, it was found that the value addition charged was slightly above the promised rates.


Next day, it was brought to the notice of Trivandrum Malabar Gold showroom manager and he clarified that “this was happened due to ROUND OFF” and will do refund of excess amount on producing actual bills.  After producing actual bills, Trivandrum Malabar Gold showroom authorities denied refund of excess amount.


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Malabar Gold & Diamonds - Mumbai
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