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MouthShut Score

26%
1.77 

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Horrible after sale service
Nov 04, 2020 06:47 PM 1820 Views
(Updated Nov 04, 2020 06:53 PM)

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Their online experience is in negative rating category. Its slow to start off and then you need multiple follow-ups with them.


Icing on the cake is their delivery service which asks for physical handover of item during these pandemic times.


My experience with caratlane is very smooth although the making charges are on higher side but their online catalog is quite nice.


But if you want peace of mind after placing order and want to delivered to you smoothly then never ever opt for Malabar gold.


Looks like they are getting hang of online world and need right set of folks working else its a lost opportunity for them during these times.


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Malabar Gold & Diamonds - Mumbai
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