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MouthShut Score

25%
1.75 

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Hitchin United Kingdom
Rotten fish
Nov 08, 2008 09:22 PM 1680 Views

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This really is a rotten fish, I have been with Madasafish for nearly 10 years and am now looking for another ISP, the service provided has nose dived in the last 6 months, I have had my email blocked, internet access disrupted and had my phone line cut off when they said I had gone over my monthly limit when I had actually used 20p of a £50 limit.


Customer services score a big fat zero, I am so fed up, dealing with poorly trained customer "support" staff who have no concept of what the script that they are reading from actually means & have no idea how to help with even the most basic complaint. This fish stew should be avoided at all costs, it's very surprising how a good ISP can slide, very quickly, to the sludge at the bottom of the ocean.


If you value your sanity keep well away from Madasafish!


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