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3.96 

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Lenskart...poor services and product quality
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 01, 2022 05:37 PM 93 Views (via Mobile)

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I have been a customer of lenskart for the past 6 years. Initially their quality and customer service was elite and themaintained high standards. Lately, their product quality has declined. Easily breakable and poor quality frames have become a norm. They insist on purchasing additional warranty for the products. However, if u go with a complaint they do not entertain you and the staff also becomes rude. They bring out a hundred things that the warranty doesn't cover and fail to deliver on their promise. To summarize...Lenskart is selling products at a very exorbitant price and do not take any responsibility for the poor quality. I have been facing this issue for quite some time now and am convinced that Lenskart is nothing but trying to mint money with false promises and sub standard products which are nothing but highly priced. I am officially saying good bye to Lenskart and am switching over to more honest businesses that deliver. I warn all customers to be careful with their hard earned money.


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Hi There! Sorry to hear about your unpleasant experience. Please help us with your contact no#/order no# at support@lenskart.com. We will get back to you as soon as possible.

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By: valyoo_lenskart | May 03, 2022  05:53 PM Comments 0

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